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Cut the Crap – No More Lofty Social Media Terms

Posted in how NOT to WOM, how to WOM, social media impact, what is social media. on Friday, June 18th, 2010 by Jocelyn Tags: integrated communications, social media impact, social media marketing, WOM, WOM that works, Word of Mouth Marketing
Jun 18

So we’ve been just as guilty as the next for using those lofty and abstract social media terms that drive everyone mad: transparency, engagement, content generation, conversation monitoring, blah blah blah. I think it is time we all shut up.

I don’t mean that we stop talking about social media or social influence marketing. I just think we need to re-evaluate the way we speak about it. We (as marketing professionals) need to move from the general to the specific and actionable. We need to move from “motivational speaker” to “business coach.”

Step back for a moment.

While we’ve got more and more people jumping at social media, we’ve also got some seriously bad lingo that follows. Let’s look away from jargon and look to stimulating specific, strategic social media dialogue. Saying that each client is different doesn’t cut it anymore. Let’s take these lofty ideas and break them down.

There are countless more ways to impact your audience: Need a flashmob? Don’t know how to pitch bloggers? Want to see how geo-location features can help your business? Need some social media resources? We try to give you resources to see how social media really works, and if you can’t do it yourself, well, that is what we are here for.

Setting Proper Expectations & Follow Your Plan

As an agency, its important to take a look at what is on our plate and strategize. Who is the client? What do they need? Are we working with a Business to Business (B2B) client? We can use social media tactics to locate key influencers in that company. Working with a Business to Consumer (B2C) client? We can locate their audience online by doing an in depth online audience scan and find their consumers, whether it be on blogs, forums, or Facebook, and leverage that community.

So can we please stop talking about lofty, abstract social media terms? Let’s cut to the chase and get working.

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Related posts:

  1. Notes from the 2009 Blog World Expo – B2B Social Media
  2. Social Media Measurement
  3. The Reach of Social Media: From Runway to Twitter
  4. Oh, 2009, You Were Good To Us…

View Comments

  1. Tina on June 18th, 2010

    You “engaged” me with your post and I now wish to become an “evangelist” for your brand. In certain “geo-targeted” marketplaces I would like to “seed your product” to “stimulate trial” if you are willing to provide “review stimulation.” SERIOUSLY… nice post. Could you possibly post a glossary of terms some time?

  2. Tina on June 18th, 2010

    You “engaged” me with your post and I now wish to become an “evangelist” for your brand. In certain “geo-targeted” marketplaces I would like to “seed your product” to “stimulate trial” if you are willing to provide “review stimulation.” SERIOUSLY… nice post. Could you possibly post a glossary of terms some time?

  3. Tina on June 18th, 2010

    You “engaged” me with your post and I now wish to become an “evangelist” for your brand. In certain “geo-targeted” marketplaces I would like to “seed your product” to “stimulate trial” if you are willing to provide “review stimulation.” SERIOUSLY… nice post. Could you possibly post a glossary of terms some time?

  4. David Cyphers on June 18th, 2010

    Cut the Crap – No More Lofty Social Media Terms http://bit.ly/9cG2y2

  5. Tina on June 18th, 2010

    You “engaged” me with your post and I now wish to become an “evangelist” for your brand. In certain “geo-targeted” marketplaces I would like to “seed your product” to “stimulate trial” if you are willing to provide “review stimulation.” SERIOUSLY… nice post. Could you possibly post a glossary of terms some time?

  6. Stephanie T on June 18th, 2010

    RT @adsatTCA: Cut the Crap – No More Lofty Social Media Terms http://bit.ly/9cG2y2

  7. Jocelyn Rimbey on June 18th, 2010

    Yes, please! It is driving me mad! RT @adsatTCA: Cut the Crap – No More Lofty Social Media Terms http://bit.ly/9cG2y2



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