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Starbucks and Little Social Media Wins

In our world, consumers are always slow to give a compliment and quick to complain. If a problem arises, they WILL let you know. Any legitimate problem can result in long hours for a community manager. But sometimes just saying you know there is a problem in existence is enough for your audience. Check out how great Starbucks’ social media team is (OK, well maybe I’m partial). Acknowledgment, people! In social media, it really is the little things. I swoon when I see this type of successful community management. Maybe I’ll celebrate by grabbing a Venti Skinny Vanilla Latte.

Social Media Successes

8 Responses to “Starbucks and Little Social Media Wins”

  1. AAF - Baltimore
    on May 14th, 2012 at 9:05 pm #

    RT @adsatTCA: Starbucks and Little Social Media Wins: In our world, consumers are always slow to give a complime… http://t.co/GeT6wa3a

    Reply
  2. The Cyphers Agency
    on May 14th, 2012 at 9:08 pm #

    Starbucks and small social media wins. http://t.co/DFhfqVkT Sometimes, in social media, it's in the details.

    Reply
  3. SocialMedio
    on May 14th, 2012 at 9:35 pm #

    Starbucks and Little Social Media Wins http://t.co/e7YQQzhx

    Reply
  4. Alexela Technologies
    on May 14th, 2012 at 9:35 pm #

    Starbucks and Little Social Media Wins | http://t.co/tqhmU4Fz http://t.co/hbDzGCfb #socialmedia #smm

    Reply
  5. The Cyphers Agency
    on May 15th, 2012 at 1:20 pm #

    This might be because we are partial, but @Starbucks' social media team did a good job with this one. http://t.co/ADCjCqFF

    Reply
  6. Nevin Laughlin
    on May 15th, 2012 at 1:33 pm #

    RT @adsattca: Starbucks and Little Social Media Wins http://t.co/RA8UTkDU

    Reply
  7. Jocelyn Rimbey
    on May 15th, 2012 at 1:57 pm #

    Just acknowledging your customers' issues is a socia media win. http://t.co/0jJSGHCI

    Reply
  8. Darren Easton
    on May 15th, 2012 at 2:30 pm #

    RT @adsattca: Starbucks and Little Social Media Wins http://t.co/zCWG8M0g

    Reply

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